Review

Excellent car rental
Posted on 29-Mar-2019
Overall Rating:
I have rented from them more than 5 times and their service each time is excellent. They make sure that the car is in great and clean condition before handing the car over. I would like to commend Ryan for his quick replies and always being very friendly and patient towards me whenever I ask him about his cars. I have also recommended this car rental to many of my friends and all my friends have given the same positive feedback. Definitely a car rental that all should rent from!
Highly Recommended!
Posted on 29-Mar-2019
Overall Rating:
Fantastic experience! They were able to handle all my queries promptly and patiently explained the entire rental process. Without any hassle i rented a sedan car with them, vehicle cleanliness is tip-top and there were neither any hiccups nor breakdown which makes me a happy and satisfied customer. AKA Car Rental will definitely be my regular car rental firm from now on. Keep up the good work guys!
AkA car rental
Posted on 29-Mar-2019
Overall Rating:
Service was good..Car was in gd condition.Customer service was excellent.I have been taking vehicles from AKA since 2017. Smooth service. Cars can be booked easily..Everything is very convenient.
Fabulous Service! RECOMMENDED!
Posted on 29-Mar-2019
Overall Rating:
The staff attend to me patiently and even explain to me clearly. I've tried different type of car and all are all well mantain. Highly recommended! I would definitely recommend to my friends and family.
Excellent car rental experience!
Posted on 22-Mar-2019
Overall Rating:
Been renting car from them for about 2 years, they have never fail to deliver tip top service. First of all, all of their staffs are extremely friendly and helpful. Especially Ryan from Commonwealth branch. He provide me with the best service ever by going through every function of the car and most importantly keeping the car really clean. Also, whenever there's any inquiry, he will respond as soon as he could. Secondly, their car are really well maintained and looks really awesome. They change the look of their cars from time to time to give it a fresh look too! Therefore, this car rental is really worth a try.
Good Service n Clean Car
Posted on 30-Jul-2018
Overall Rating:
My wife rented a honda jazz from aka car rental and we are very happy with the car and service. Clean car and saw cockroach repellent in the car to prevent pest. Good maintenance for car cleanliness. Kenny go through the car with my wife and teaches her how to start and getting used to the car. I like the service from aka car rental. Value for money for the service provided to my wife. Thk AKA Car Rental.
Best Car Rental!!!
Posted on 17-Jul-2018
Overall Rating:
Get to know aka car rental from my friends who always rent from them. Tip top service from aka car rental. I like how they clean and vacuum all the cars before they hand over to me and my friends. Tried other place when they are fully booked gonna say i will still go back to aka car rental because other rental company don't give me clean and comfy car like aka do. Not the cheapest you can ever find but service and comfortably is what you pay for !!!! Best !!!! (pict sent by fyn from aka car rental before i rent)
Best Car Rental
Posted on 17-Jul-2018
Overall Rating:
Been renting many cars from Aka Car Rental ever since my friend recommend me this company. Collection and returning of vehicles is always very smooth and fast. Most importantly the cars are always clean and in tip top condition to drive and no troubles at all. Highly recommended 100 % ! If you plan to rent a car you can consider AKA CAR RENTAL !
Good ride but not up to expectation.
Posted on 15-Jul-2018
Overall Rating:
I just recently rented a car from them as I wanted to experience driving on the main road. I just got my car licence last month so I wanted to rent a car to just drive around. Initially I rented a hyundai avante but when I arrived, it wasn't here yet. So they gave me a free upgrade to a higher car, which I would like thank them for their service for that. But during checking of car that time, the staff just did a casual checking on the car. He did not check it very promptly on the outside and because of that when I returned the car, I was made to pay for the whole damage which was already there. I did not took picture of it as I thought that he had already made the markings that it was already there, therefore I have to pay for my own mistake. The damage wasn't very visible and you have to touch it to know that there's a damage there. The interior of car was good but it was not very clean like they advertise it. On first look it look like a very clean car. But while driving, we spotted few ants and small baby roaches around. This has disappointed me in their cleanliness of the car. The exterior of the car is not as clean as well as it has very visible watermarks on it. The fog light of the car was not working as well. The small mirror above the driver seat was also cracked as well. I'm not very satisfied with the way they gave me the explanation on the damages part. The car has lots of other small damages which wasn't fixed. I can understand that the paint can be hard to cover as the whole frame would need to be repaint, but small dents and some of the small damages was suppose to be fixable but it was not fixed. I asked if they did ask the previous owners to pay for it, they said yes but when asked why is it not fixed, they replied the same thing again. All in all, the car was great and I appreciate that they gave me a free upgrade due to lateness of car arrival. But the damages part and customer service they provide are below what I expected. I can't sense the professionalism in them and I hope they can improve on it.
Excellent service
Posted on 24-Jun-2018
Overall Rating:
Excellent service - Aryn Chua
Awesome Service
Posted on 15-May-2018
Overall Rating:
Perfect rental place for probation drivers. After passing my TP test, I did some research on rental companies before renting my first car. I saw quite a few rental companies - some are quite cheap but don't rent out to P-plate drivers; Some rent to P-plates but requires deposit and/or income proofs or additional surcharge; Some are very far from city. And I found AKA, they charge a bit more but reviews say they welcome P-plates, and located near Commonweath station. I'm happy that I made the right choice. Yes, they indeed attend every customer professionally. Check-in/out was smooth and staffs were friendly and explained everything I should know. Cars are clean and well maintained. Definitely coming back again. Keep up the good service! (Just be careful when you're going up/down the spiral ramp of the carpark. Mini-heart attack for the newbies haha!)
Perfect Car Rental Svc!
Posted on 07-May-2018
Overall Rating:
Rented a honda vezel at tip top condition and good customer service! Fuss free during collection of car. AKA Car Rental even put a umbrella for us incase it rain. Best customer service! Definitely renting from them again
They accept P-plates and no deposit require!
Posted on 30-Sep-2017
Overall Rating:
Have been renting from them ever since me and my friend was a P plate. It was a wonderful experience. Thanks Rachel for always making extra mile to help me get my bookings! The whole period of renting was always hassle free. Cars are well maintained and clean all the time. Collection of car is super quick as they always preprepared our contract terms upon collection. I highly recommend new driver or p plates to rent from them!
Car Rental that accepts P-Plate. Fast and easy!
Posted on 07-Sep-2017
Overall Rating:
Reserved a car from AKA Car Rental and it was fuss free! Contacted the sales team and was asked to transfer a partial payment to reserve the car and the car will be book! Upon collection the staff there will go through the contract and highlight all the important points (which not many rental companies do), paper work process was fast. Rented a Honda Jazz for the weekend package and it was smooth. Returning of car was easy and fuss free. Car is clean, service is good! Will recommend AKA Car Rental to my friends who need a car!
Aka car rental review
Posted on 21-Feb-2016
Overall Rating:
Rented a Mazda 3 for 6 months, the car was very well maintain. AKA after sales service is excellent. The car battery went flat on a Sunday afternoon, after calling them, the battery was replace within 2 hours. Overall it was a awesome experience working with AKA. Thank you !!
Aka car rental review
Posted on 18-Dec-2015
Overall Rating:
I rent alot of cars from this company and this the best car rental i ever met. The cars are very sporty, well maintained and is super clean. Whenever i find the car has something faulty, they will solve the problem ASAP after being told. Their staff is super friendly and kind and doesn't give attitude when i want a change of car.
A Returning Customer
Posted on 11-Jul-2015
Overall Rating:
Had already set my eyes on AKA whenever i wanted to rent a car for personal use. This time, i rented the White Mazda 3 with legal exhaust and it was a pretty good experience for me. On the day of rental, there was quite a lot of people and the office was full but there was this staff in brown shirt who was helping of the printing of IC and Driving License who helped saved my time. While the other lady staff was explaining to 2 customers at the same time, the staff in brown shirt helped shorten my waiting time in less then 3 minutes and i was ready to head down to collect the car! (Until now, i still don't know a single one of their names..) Nevertheless, Thank you for your quick service. Including the ones who helped me with the seats and audio as i was a little bit confused on a car which i hasn't yet driven before. Sports rims, low side skirts, a really small rear spoiler which i didn't even noticed it until the last day of rental and a really nice exhaust. More then a half of flooring the accelerator and be prepared to hear the exhaust coming to life. (Probably the one and only thing i love about this car)! Fuel consumption of the car was great if i could control my right foot. Otherwise, it could easily be the opposite. Not sure if it was the suspension or something else but after going up and down a hump, there is a little bit of squeaking noise coming out from the back of the car. Upon returning of the car, i was charged an extra $10 as I've it returned dirty. I had also gave the car a few washes the day before but probably it rained on Friday morning and somehow it made it dirty again. Not a big issue as it was part of my negligence here. Nevertheless, AKA was still the best. I will always come and patron whenever i need a car for my personal usage. Thumbs up for Javis again this time although the reply from whatsapp was usually slow but I've learned to use normal message instead to get a quicker reply. 😀
BEST Rental Company
Posted on 07-Mar-2015
Overall Rating:
It was my first time renting a car therefore was a little bit confused about the things required and stuffs. Contacted one of their staff Javis and he was really helpful enough to provide me with all the details that I've requested. Was planning to rent the Avante but it had to be sent for servicing on that fateful day. Rented the Red Toyota Altis from Monday to Friday, which I've returned yesterday. It was a joy ride for sure and after 2 days, one of the headlights didn't light up & one of the side mirrors was also giving me problems. Called them up, and they suggested me to visit their workshop so i went there, met their mechanic and he was explaining to me on the problem and how to solve it. It was really quick and it took less then 5 minutes. Thumbs up for both of the mech as they do things really quick and efficient! He gave me a complimentary ticket so i can exit without paying the gantry fees. The repair fees for the vehicle was also fully covered up by AKA! The FC for the altis was still pretty decent. and overall all of the staffs I've met were amazing. I am definitely going to rent again real soon!
Awesome Car Rental
Posted on 12-Feb-2015
Overall Rating:
Rented a Mitsubishi Lancer Glx (Sliver) from AKA Car Rental. I rented the Lancer Glx (Sliver), smooth and does not consume much fuel. Their car interior is very clean and the exterior have minor scratches but we can't expect to get a perfect car. When i was there collecting the car, i saw them cleaning the car. Not all company will do that. Car is great and well maintained. Location is very convenient as it is just opposite of Har Par Villa MRT. Overall, Thanks for the good service for explaining everything in the contract and awesome car ! Definitely will rent from AKA Car Rental again!
Awesome experience
Posted on 06-Jan-2015
Overall Rating:
P plate here. Reading nightmare stories online actually made me paranoid from renting cars. However, im glad that i stumbled upon AKA car rental. So far i have rented twice from them, Mazda 3 and Vios. Both cars were definitely in good condition. Minor scratches here and there but you cant expect to have a perfect car from a rental company. Staff are always there to help out and answer questions. For P platers and others, if you ever want to rent a car without worrying too much, AKA Car Rental is the place you have to go to.